I work across the street from a branch of Nexbank in Dallas, and I was so unhappy with my bank that I was literally mad at them all the time. I was one of those people who kept threatening to leave my old bank, and then I finally left when I walked across the street to go to Nexbank.
I got to go back when I was ready to buy a new car, and they were helping me finance the car. So I actually come over to the dealership with the letter from Nexbank saying that they could finance the car. That made it really easy for me to pay for the car, and that made it more fun for me to shop for the car because the bank made it simple for me.
Someone who comes to Nexbank is going to have a chance to get better service, and they can move all their money over to Nexbank. They can feel like they are in the right place for the first time, and they will be able to have a good place to go if they need any kind of financial help. The finances that I am trying to get in order were never helped when I was with my old bank, but now I get help from Nexbank.
I have a favorite manager who helps me. I get called by name by all the tellers, and I talk to the other people in the bank every time like it is my favorite bar. It is a nice place to be.